Client Illness

If a client or household member experiences any COVID-19 symptoms, in-person sessions are paused immediately and cannot resume until ​​they have been both fever-free and experiencing an overall improvement in symptoms for 24 hours.

Clients or household members who test positive for any respiratory illness including COVID-19, flu, RSV, or strep may resume in-person sessions:

  • after five days provided they are fever-free and experiencing an overall improvement in symptoms, OR 
  • when they are cleared by their doctor to resume normal activities. 

Staff Illness

Any staff member that experiences new or worsening symptoms including but not limited to: fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting, or diarrhea, that are not better explained by another cause will:

  • Pause all in-person activities with HHMT clients and HHMT personnel immediately AND
  • If possible, take an at-home COVID test or see a doctor for testing of other respiratory illnesses AND
  • Provide teletherapy services only while monitoring symptoms.

Staff are eligible to resume in-person services when they have been both fever-free and experiencing an overall improvement in symptoms for 24 hours.

When staff are eligible to resume in-person services, they will:

  • Disclose any lingering symptoms to clients AND
  • For the next 5 days:
    • Wear a well-fitting KN95 mask AND
    • Sanitize instruments after every client session AND
    • Maintain appropriate physical space AND
    • Refrain from physical contact with clients AND
    • Consider opening a window or moving sessions outdoors for better airflow AND
    • If possible, test again for respiratory viruses using an at-home antigen test OR a test administered by a doctor. 

Please note: 

  • Clients have the right to receive services in-person or via teletherapy as desired.
  • Clients have the right to change their service delivery from in-person to teletherapy, or from teletherapy to in-person, at any time.
  • If Heart and Harmony Music Therapy cannot fulfill a client’s request, referrals to other providers will be made.

Please reach out with any questions or concerns. Thank you for keeping our community safe!

nikki@heartandharmony.com

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